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Refund and Returns Policy

Overview

At BloodyGamingGears.com, we want you to shop with confidence. If you are not satisfied with your purchase, our Refund & Return Policy ensures a smooth process.

1. Eligibility for Returns

  • You may return or exchange a product within 7 days of delivery.
  • The item must be unused, undamaged, and in its original packaging.
  • Proof of purchase (invoice/order number) is required.

2. Non-Returnable Items

  • Products damaged due to misuse, negligence, or improper handling.
  • Items without original packaging or missing accessories.
  • Discounted, clearance, or promotional items (unless defective).

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you.
  • Approved refunds will be issued within 7–10 business days via the original payment method or bank transfer.
  • Shipping charges are non-refundable.

4. Exchange Policy

  • Products may be exchanged for the same item or another item of equal value (subject to stock availability).
  • If the new item is higher in price, you will need to pay the difference.

5. Damaged or Defective Items

  • If you receive a defective or wrong product, please contact us within 48 hours of delivery.
  • We will arrange for a replacement or a full refund.

6. How to Return a Product

To request a return or refund, please contact us at:

📧 Email: info@bloodygaminggears.com